![]() Type the exact password in the account password field and enable “Remember this password in my keychain”.Ģ- Feed Email Password in System Preferences Next, go to Mac mail and confirm your email, a password prompt will appear. Delete any terminated or annulled certificates along with existing password duplications from the Keychain.įrom Applications, launch Keychain Access and search for the entry based on the connections you use like here. If your mail remains inaccessible due to the unable to verify account name or password error, check the Keychain to erase obsolete data. ![]() pst or archive files you have.1- Remove Expired Certificates or Old Passwords Archived in Keychain on Mac Back in the Mail window – Select your new profile in the "Always use this profile" dialog box and click OK.Enter your name and email if it doesn’t default in automatically.Type the name of the profile e.g. your name and click OK.Choose Start | Control Panel | View by Large Icons (upper right of window) | Mail (may say Mail 32-bit).Create a New Outlook Profile (when you create a new profile, you will need to re-add any email accounts you check including shared departmental accounts).After the folder is empty, Outlook automatically downloads the items from the Exchange server. On the General tab, click Empty Cache.In the navigation pane, Ctrl+click or right-click the Exchange folder for which you want to empty the cache, and then click Properties.On the bottom left, click the gear icon and select Reset Account from the list.Ĭlear the Outlook "Old" (Mac) Cache - note this deletes any information not synced with the server.In the left pane, select the account you want to reset.ost file and rename it (you may need to Show Hidden Files and Show Extensions to see the file)Ĭlear the Outlook "New" (Mac) Cache- note this deletes any information not synced with the server In the Run window, type this path in the Open box "%LOCALAPPDATA%\Microsoft\Outlook\".ost file (if you get an error about "cannot open set of folders") Delete all entries named Microsoft Office Identities Cache 2 and Microsoft Office Identities Settings 2 Delete all entries who type is MicrosoftOffice. Delete all entries for your Exchange account. ![]()
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